Shipping Policy for Mrcase

Shipping Policy for Mrcase

At Mrcase, we strive to ensure that your orders are delivered quickly and securely. This Shipping Policy outlines the available shipping options, delivery times, and other relevant information.

**Shipping Options**
- **Standard Shipping:**
- **Delivery Time:** Up to 10 business days
- **Availability:** All of Spain
- **Cost:** Calculated at checkout, based on the recipient's location and the weight/dimensions of the package.

- **Express Shipping:**
- **Delivery Time:** Up to 7 business days
- **Availability:** All of Spain
- **Cost:** Calculated at checkout, based on the recipient's location and the weight/dimensions of the package.

**Order Processing**
- Orders are processed and shipped within up to 3 business days after payment confirmation.
- You will receive a confirmation email with tracking details as soon as your order is shipped.

**Order Tracking**
- After your order has been shipped, you will receive an email with the tracking number and a link to monitor the delivery. You can track your order directly through the carrier’s website or using our tracking portal.

**Delivery Conditions**
- Deliveries are made Monday through Friday during business hours (9 AM to 6 PM).
- We do not deliver on Saturdays, Sundays, and public holidays.

**Delivery Address**
- Ensure that you provide a complete and accurate delivery address at the time of purchase. We are not responsible for failed deliveries due to incorrect or incomplete information provided by the customer.
- If any issues arise with the delivery, we will contact you to resolve them.

**Order Changes**
- Changes to the delivery address or shipping method should be requested as soon as possible after placing the order. We cannot guarantee changes after the order has been shipped.

**Delays and Exceptions**
- While we strive to meet delivery times, circumstances beyond our control (such as adverse weather conditions, strikes, etc.) may cause delays. In these situations, we will do our best to minimize the impact and keep you informed about the status of your order.

**Free Shipping Policy**
- Occasionally, we may offer free shipping promotions. These offers are subject to specific terms and conditions, which will be detailed in the respective promotional campaigns.

**Contact**
If you have any questions or concerns about our Shipping Policy, please contact us at:

**Email:** osoportetienda@gmail.com

Thank you for choosing Mrcase. We are committed to providing efficient and reliable delivery service to ensure your satisfaction.

Sincerely,

The Mrcase Team